Refund policy
Did our serum fail to give you that eternal, flawless glow? Don't stress—we won’t lock you in a coffin over it. If you aren’t 100% obsessed with your results, we offer a 30-Day, no-questions-asked return policy.
Here is how we keep things completely painless (no fangs required):
Any Condition Accepted: Whether the bottle is completely full, half-empty, or looked like it barely survived a fight with a werewolf, we will take it back.
The 30-Day Timeline: You have 30 days from the date of delivery to summon a return. Once that clock strikes midnight on Day 30, the portal closes!
Easy Refunds: As soon as we receive your return, we will banish the original charge and credit your account.
How to Start Your Return:
To start a return, you can contact us at info@vampiretx.com. Please include your order number on the email.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Once we get your return, you’ll be automatically refunded on your original payment method within 3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can always contact us for any return question at info@vampiretx.com.
You can always contact us for any return question at info@vampiretx.com.
We want your skincare journey to be magical, not a horror story. If it didn't work out, let's find something else to make your skin look immortal!